Frequently asked questions

Onliner is a booking platform connecting you with beauty and personal care professionals. You can browse salon profiles, specialist bios, and verified customer reviews to book your next appointment. Onliner acts as an intermediary and is not a direct provider of services.

No. Browsing salons and booking appointments is completely free. No payments are processed through the platform.

Payments are not handled via the app. You pay the service provider directly at the salon.

Prices shown on the platform are "starting prices" set by the salon. The final cost is determined at the salon based on the actual scope of the service. The salon is solely responsible for any price variations.

The app requests your location one time during your search. We do not track your location in the background. If you prefer not to share your location, you can search by entering an address manually.

Yes. Onliner is available on iOS and Android. You can also access our services via our website.